> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ryft.market/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQs

> Common questions about getting started, custody, deposits, trading, withdrawals, fees, and the token.

## Getting started

<AccordionGroup>
  <Accordion title="Do I need an account, email, or KYC?">
    No. You connect a Solana wallet and sign a message. That signature is your login — there's no
    password, no email, and no signup form.
  </Accordion>

  <Accordion title="Which wallets work?">
    Any Solana wallet that can sign a message — Phantom, Solflare, and others.
  </Accordion>

  <Accordion title="Is signing the login message safe?">
    Yes. It's a message, not a transaction: it costs nothing, moves no funds, and grants no spending
    permission. It only proves you control the address. Check the domain in the message matches the
    site you're on before approving.
  </Accordion>

  <Accordion title="Do I need to paste API keys from exchanges?">
    No, and you never will. ryft uses MPC custody — the design has no place to put an exchange API
    key. **Anyone asking you for one is not us.**
  </Accordion>
</AccordionGroup>

## Custody and security

<AccordionGroup>
  <Accordion title="Who holds my funds?">
    An MPC wallet provisioned for you at sign-in. Its private key is never assembled in one place —
    it's split across parties using multi-party computation.
  </Accordion>

  <Accordion title="Is this self-custody?">
    No, and we won't claim it is. It's a custody model with real trade-offs: no key for you to lose,
    but also not a wallet you hold the seed for. See [Custody, plainly](/#custody).
  </Accordion>

  <Accordion title="Can ryft move my funds?">
    The trading agent that places your orders **cannot** withdraw. Moving funds out requires
    separate, higher authority and goes through the withdrawal flow to an address you specify.
  </Accordion>

  <Accordion title="What if I lose access to my wallet?">
    Your wallet is your account. If you lose the ability to sign with that address, you lose access
    to that account. Back up your wallet the way you would any wallet holding funds.
  </Accordion>

  <Accordion title="Will support ever ask for my seed phrase?">
    **Never.** Nor your private key, nor a signature over DM, nor a payment to release funds. Every
    one of those is a scam.
  </Accordion>
</AccordionGroup>

## Deposits

<AccordionGroup>
  <Accordion title="What can I deposit?">
    **USDC on Solana.** One token, one network, one address.
  </Accordion>

  <Accordion title="I sent USDC on Ethereum / Arbitrum / Base / BNB by mistake.">
    It won't credit, and the app can't recover it. Always check the network is **Solana** before
    sending — especially when withdrawing from a centralised exchange, where the network dropdown
    often defaults to something else.
  </Accordion>

  <Accordion title="I sent a different token to my ryft address.">
    Same answer: not credited, not recoverable through the app.
  </Accordion>

  <Accordion title="Does my deposit address change?">
    No. It's derived from your custody wallet, so it's the same every time you sign in with the same
    wallet. Top up whenever.
  </Accordion>

  <Accordion title="How long does a deposit take?">
    Seconds — standard Solana confirmation.
  </Accordion>

  <Accordion title="Why did my balance go down after I opened a trade?">
    It didn't — it moved. Idle pool funds became collateral on an exchange. Your **Equity** is
    unchanged; only **Available** dropped.
  </Accordion>

  <Accordion title="My deposit hasn't shown up.">
    Work through [the checklist](/guides/depositing#deposit-checklist). Ninety percent
    of cases are wrong network, wrong token, or the wrong wallet connected.
  </Accordion>
</AccordionGroup>

## Trading

<AccordionGroup>
  <Accordion title="Which exchanges can I actually trade on?">
    Four are live today: **Hyperliquid**, **Aster**, **Pacifica** and **Phoenix**. **Lighter**,
    **GRVT**, **edgeX** and **Variational** are integrated for pricing and marked *coming soon* —
    ryft reads their books to find you the best number, but only routes orders where it can genuinely
    fill. See [Supported exchanges](/exchanges).
  </Accordion>

  <Accordion title="Why is my first trade slower?">
    Your funds live in a Solana pool and the venue may be on another chain. The first trade on a
    venue moves funds there — instant to about a minute. After that it's warm.
  </Accordion>

  <Accordion title="Can I choose the exchange?">
    Yes. By default ryft routes for the best fee-adjusted price, splitting across venues when that's
    cheaper, but you can force a specific venue.
  </Accordion>

  <Accordion title="Why did my order split across two exchanges?">
    Because that filled cheaper. If the best price for part of your size is on one venue and the rest
    on another, splitting beats sending everything to one book.
  </Accordion>

  <Accordion title="My fill was worse than the preview.">
    The preview is a quote at the moment you asked, not a guarantee. Fast markets move between
    preview and confirm.
  </Accordion>

  <Accordion title="My trade is stuck at &#x22;executing&#x22;.">
    Most likely a cold start — funds are bridging. Give it the ETA shown in the preview. If it fails,
    the error names the stage, and your funds are still either in the pool, on the venue, or in a
    position.
  </Accordion>

  <Accordion title="What happens if I get liquidated?">
    The exchange closes your position automatically and you lose the margin backing it. Your
    liquidation price is shown on every open position — check it before you open, not after.
  </Accordion>
</AccordionGroup>

## Withdrawals

<AccordionGroup>
  <Accordion title="How do I get my funds out?">
    Two steps: close any positions and **reclaim** the funds from the exchange back to your pool,
    then **withdraw** from the pool to your own Solana address.
  </Accordion>

  <Accordion title="Why two steps?">
    Your money rests in the pool; collateral on an exchange is temporary, there to back a position.
    Reclaim brings it home — including bridging back from Arbitrum or BNB Chain where needed — and
    withdrawal is then a simple Solana transfer.
  </Accordion>

  <Accordion title="Which chain do my funds arrive on?">
    **Solana**, always — whichever exchange they were deployed to. Your destination must be a Solana
    address.
  </Accordion>

  <Accordion title="How long does it take?">
    Reclaim: seconds from Pacifica or Phoenix, minutes from Hyperliquid or Aster (they bridge).
    Withdrawal from the pool: seconds, with an explorer link to verify.
  </Accordion>

  <Accordion title="I reclaimed 5 USDC but only 4.97 arrived.">
    Venue withdrawal fees and bridge costs come out along the way. ryft reports what actually landed
    in your pool, not what you asked for. There are minimums for this reason — about 1.50 USDC on
    Pacifica, about 2 on Hyperliquid and Aster.
  </Accordion>

  <Accordion title="There's no withdraw button.">
    Withdrawals are gated per deployment and off by default. When they're off, the app says so rather
    than showing an action that would fail. Reclaim still works — funds never leave custody, so it
    isn't gated.
  </Accordion>

  <Accordion title="Can I withdraw to a different address?">
    Yes, as long as it's a Solana address. It defaults to your login wallet, which is the safe
    choice. Read the address back before confirming.
  </Accordion>

  <Accordion title="My withdrawal hasn't arrived.">
    Check the explorer link the withdrawal gave you — Solana confirms in seconds, so a successful
    transaction means the funds are at the destination. Then check you're looking at a **Solana**
    wallet, and that the address was the one you meant.
  </Accordion>
</AccordionGroup>

## Fees

<AccordionGroup>
  <Accordion title="What does ryft charge?">
    ryft doesn't add a deposit or withdrawal fee. You pay the underlying exchange's trading fees,
    network fees on-chain, and bridge costs when a trade needs funds on another chain. Every one of
    those is shown in the trade preview before you commit.
  </Accordion>

  <Accordion title="What's funding, and does ryft take it?">
    Funding is a periodic payment between longs and shorts, set by the exchange — ryft takes none of
    it. It can be significant on positions held for days. See
    [funding](/concepts/perps-explained#funding).
  </Accordion>
</AccordionGroup>

## Token and rewards

<AccordionGroup>
  <Accordion title="Is there a RYFT token?">
    It's in development. **Nothing has launched.** Any token sale, presale, or airdrop claiming to be
    RYFT right now is a scam — a launch would be announced through official channels first.
  </Accordion>

  <Accordion title="Points? Referrals?">
    Both in development.
  </Accordion>
</AccordionGroup>